FAQs

  • Between the competition day and 5 days after.

  • You will receive an e-mail with a SmugMug link to download your media in high quality. You don’t require an account.

  • In single elimination tournaments, it is hard to know. But the booking system is the following. If you want all your fights covered, and you are expecting to have at least 4 fight if you advance in your division, choose the 4+ COVERAGE option and say how many fights you would like to get covered. If you end up having less, you’d only be charged for the number of fights covered. Obviously.

  • Even when you lose there is something to show. You will still get a video highlight and your photos. Please understand that we will still spend the time organising and doing the coverage, so you will be charged for the media.

    Do your best, and if you are losing, at least, smile at the camera.

  • The goal of the video is to be as much dynamic and attractive to the eye as possible. Always aiming for videos under 30 seconds. However, if you request a highlight of multiple fights, the duration may increase, but always limiting the duration to 1 minute maximum.
    If you would like something different, please send and enquiry and we will adapt to your needs!

  • If you have any preferences in editing styles you must communicate them in advance.

  • Of course! Please send your song/s of choice in advance with a Youtube or Spotify link.

  • You will get a refund if your bracket is empty or you are unable to fight, if you contact us at least 24h in advance.

    If we miss the fight, you will also get a refund. Please make sure you inform us of any changes in mat or time.

  • Yes of course. You can email your logo in advance.